> Refund Policy - SocialPoint

Refund Policy

Return and Refund Policy

If you are not satisfied with our services and products. You can request a full refund from our company. The refund policy is only valid under 24 hours of your purchase when your order starts.

The refund process goes in the process through our customer service agent. Our customer service agents are available to you at sales@SocialPoint.ca


  • If you are using free services, then our refund policy is not applicable to free credits.
  • SocialPoint.ca operates to sustain our customers; satisfaction. All refunds must be managed in due process of law and diligence.

Post Delivery

  • SocialPoint.ca will not offer a refund if your order is delivered.
  • When you will get your order, our refund policy will not be applicable. If you drop after some days you can request a refill.

30 Days

  • The refill policy is no more applicable after 30 days
  • You cannot access refund requests after 30 days in any case.
  • We can only send the refills to our first Instagram username.
  • In case you update or change your Instagram username you will not be able to request a refund or refill. Your order will not comply with our refund policy.
  • For the same case (modify username) we will can’t send a free refill. Thus your order will be acceptable when you will chance back your Instagram username as before.

Instagram Policy

  • You will not be allowed to upload anything which is not suitable as per Instagram policy.
  • Into this service’s rotation, you cannot post anything that has nudity on Instagram


The main purpose of our service is to promote your photos on Instagram for better promotional outcomes.


You will not expressively misuse the system.


  • The unit you are using our services, you cannot use any other source or website to shop for followers. You cannot use any other methods such as friends and giveaways to get followers. You should use only our services to claim refills within the agreed time span.
  • We record start to count from the beginning, thus we match start count + ordered followers amount. Matching this information we offer your refill. You cannot ask quite that.

Late Delivery

  • SocialPoint.ca services may deliver later than the planned date which started on the website’s order page.
  • But it is not problematic, you need to consider it normal. If your orders are not delivered in time, feel free to contact our support team.
  • Our support team will help you to provide a suitable solution. For late delivery, you will not get a refund.

Losing Count

  • If you have unsubscribed from our services voluntarily, feel free to contact our support team.
  • They will find the best solution, but you don’t ask for a refund during this period.
  • We offer a 30 days refill with subjective conditions. If you dropped below the start count you cannot ask for a refund.


  • The quantity you purchase isn’t enough you can contact our support team.
  • We will not be accountable for any of the outcomes after using our services.
  • You have to take it on your own, 100% your own risk.